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About Us

Our commitment to our clients is to determine the best possible solution for their needs then surpass their expectations

Our clients are served by HMI’s talented team of industry experts and its national network of fully credentialed, qualified and licensed contractors. HMI’s services utilize proprietary methods and protocols that have become the industry standard. These services include reliable emergency tree removal programs, loss prevention assessments, replacement cost calculations, loss analysis and repair or replacement services. Our commitment to our clients is to determine the best possible solution for their needs and to offer a service that not only meets but surpasses expectations.

We assess our clients and their needs

We collaborate with our clients to assess their needs, create individualised plans to meet those needs and provide the best possible service through our dedication to Accountability, Quality, Knowledge, Integrity and Standardisation.

Accountability
Quality
Knowledge
Integrity
Standardization
Why HMI

HMI is a trusted partner

Since 2003, HMI has established itself as a trusted partner for residential and commercial property owners, managers and more.  We have worked on over 50,000 properties during that time, including:

  • Single family homes
  • Multi-family homes
  • Luxury resorts
  • Championship golf courses
  • Estate properties
  • Corporate campuses
  • Farms
  • Wineries
  • Government properties

Our experts are highly trained in a multitude of trades and are ready to serve our clients with the highest level of customer service.

Over 2 Decades

History of HMI

hello world!
In 2003

HMI established a standardized method for property owners, insurance carriers, and others to understand the value of plant material. Shortly thereafter, the Company developed a standardized hazardous tree identification protocol that complemented its data-collection work in support of its valuation services.

In 2008

HMI began providing claims support services to over fifty insurance carriers; these services included both a national emergency tree removal program as well as consultative services for the assessment of losses on residential and commercial properties.

In 2020

HMI merged with Marquee Consulting which enabled the Company to offer design and construction management solutions that now provide our clients with an enhanced spectrum of services from property renovation, improvement, and maintenance to disaster recovery and damage mitigation.

HMI now

HMI now offers services in all fifty states, the Caribbean and Canada and is recognized as a leader for green industry solutions. As the Company has expanded its services, we have remained true to our focus on standardization, professionalism, and quality that has always been the hallmark of the HMI solution.

One Tree Planted

Our Dedication to Preservation

When HMI was formed in 2003, the founders envisioned a database of replacement costs for trees and woody shrubs that would enable the insurance industry to develop policies providing property owners with coverage. In this way, we hoped to increase awareness about the intrinsic value of trees and shrubs and in turn, efforts to acquire and preserve them. Today much of HMI’s business revolves around helping property owners recover from the loss of their valuable trees. HMI is proud to contribute to the One Tree Planted foundation to play a small part in the global effort to restore tree canopy lost by storms and wildfires.

Leadership

Meet our executive team

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Doug Cowles

President/CEO

President/CEO

Doug Cowles

Mr. Cowles has been HMI’s President/CEO since 2004 and has been responsible for establishing the company’s information systems, business development and fulfillment strategies. In his role, he has also been directly involved in the assignment, review and estimating of thousands of claims involving damaged plant material. Prior to joining HMI, Mr. Cowles held executive level positions in a wide array of industry sectors, including financial services, manufacturing and emerging technology. His previous roles developed the strategic planning, critical thinking and leadership skills that have enabled his success at HMI. He is a graduate of Purdue University where he received a B.S. in Agricultural Economics.

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Doug Malawsky

COO

COO

Doug Malawsky

Doug brings over 25 years of operational, legal and risk management experience to his role as HMI’s Chief Operating Officer and head of the consulting and contract services divisions. Doug managed HMI’s acquisition of Marquee Consulting, which significantly expanded the spectrum of services the company offers, such as solutions ranging from property renovation, enhancement and maintenance to disaster recovery and damage mitigation. Doug handles large and complex losses and has consulted on numerous large losses involving some of the most prestigious commercial and hospitality properties in the US and the Caribbean. Prior to joining HMI, Doug served as the Chief Operating Officer and General Counsel of a publicly traded technology company.

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Gretchen Piechottka

Director of Program Services

Director of Program Services

Gretchen Piechottka

Gretchen Piechottka is the Director of Network Membership overseeing recruitment, onboarding, training and development of HMI’s Green Industry Professionals Network. Her mission at HMI continues by growing and administering HMI’s national network with the intention of providing our clients with world-class service every time. Before joining HMI in 2013, Gretchen served on a large NPO utilizing her skills and experience in overseeing large-scale fundraising special events and membership satisfaction.

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Frank Kynkor

SVP Commercial Services

SVP Commercial Services

Frank Kynkor

Frank Kynkor, Senior Vice-President of Commercial Services, is responsible for driving HMI’s contract services business. Frank has oversight experience in construction and landscape management of golf courses and hospitality properties. Additionally, he has experience managing full and partial renovations based on the improvement specifications of master plans as well as managing operations that span multiple facility types while working on behalf of some of the largest hotel and resort management companies in the world. Frank has a background in design and project management for golf courses, hotels, luxury resorts and assisted living facilities.
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